Buyer sample trial

Tissue Sheet and Pack Count Check Record

A tissue quantity check starts by defining the counted unit. One finished sheet, one dispensing action, one ply and one retail pack are different observations. Agree which unit the specification promises, then record what the inspected sample actually contains. Kleenex's official FAQ separates sheet number, sheet size and ply count; GS1's identification standard addresses declared-content changes. The buyer worksheet below adds a physical count record without treating a small sample as acceptance of an entire shipment.

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Last reviewed: 13 October 2026
Reviewed by: VELUPLY editorial guidance
Evidence rule: SKU and market matched

BUYER CHECKLIST

Physical count worksheet

Identify the promise: SKU ___; specification revision ___; pack wording ___; quoted unit ___; sheets or pulls declared ___; plies declared ___; packs per carton ___. Copy the exact quantity language before opening anything. Ask the supplier to explain ambiguous use of sheets and pulls; do not silently select the interpretation that makes an offer look cheaper.
Identify the sample: Pack reference ___; lot or other identifying mark ___; received condition ___; sample-selection explanation ___; count date/operator ___. Photograph quantity wording and seals before the pack is opened. Record whether the specimen was supplied as a reference or selected from actual stock so the observation scope remains visible.
Separate counting observations: Finished sheets counted ___; dispensing actions recorded if relevant ___; loose or joined pieces ___; torn pieces requiring review ___; ply construction observed separately ___. Use an agreed handling sequence that avoids recounting or losing removed sheets. If a pull releases multiple sheets, retain that observation without turning the pull count into a sheet count.
Reconcile each pack: Declared quantity ___; recorded quantity ___; apparent difference ___; recount method/operator ___; ambiguous pieces and treatment ___. Preserve initial and second readings rather than replacing the first result. Agree how to classify fragments or joined pieces before drawing a conclusion from them; the chosen rule should not change merely to close a discrepancy.
Extend to commercial units: Packs inspected ___; complete packs per examined carton ___; observed carton contents ___; expected contents from order ___. Keep pack and case findings separate. A correct sheet count in one pack does not establish that every carton contains the approved number of packs or that all unexamined packs match.

BUYER CHECKLIST

Decision record: locate the mismatch

Terminology mismatch: If the supplier describes pulls while artwork promises sheets, request a clear definition and corrected specification/copy as needed. Identify whether the underlying product changed or only the wording was unclear. Check the affected product-identity and master-data decision with the responsible owner rather than automatically reusing an old listing.
Repeatable sample difference: Record which identified packs show the difference and retain evidence for investigation. Ask the buyer or inspection provider to define any wider inspection required. Do not report a shipment-wide shortage percentage from a handful of supplied reference packs.
Case conversion mismatch: Check the order unit, retail multipack configuration and packs-per-case statement together. A quotation per bundle compared with a receipt counted as individual packs can create a false shortage. Make the conversion explicit in the corrected record and preserve the original documents.

DECISION POINTS

What to align before the next commitment.

Illustrative distinction: pulls and sheets

During a dispensing trial, a buyer may observe two sheets coming out together. That event counts as one action and two sheets under a finished-sheet definition. Record both to investigate dispensing and quantity independently. This explanation is not a claim about the performance or contents of any VELUPLY sample.

Keep the counting work reviewable

Use an organized counted and uncounted area and preserve notes about interruptions or uncertain pieces. A second operator should be able to understand what was counted from the record. If a result is uncertain, recount the specimen under the agreed handling procedure before converting an uncertain observation into a supplier complaint.

Separate content from value

After quantity is reconciled, compare sheet dimensions, ply and commercial scope before assessing value. Identical counted sheets can still represent different paper area or construction. Link this check to the existing specification guide instead of extending a simple count observation into a quality ranking.

WORKING SEQUENCE

A clearer route from question to decision.

01
Copy the exact quantity promise and define sheets, pulls, packs and cases with the supplier. Agree how ambiguous pieces will be handled in the record.
02
Identify and photograph each selected sample, then count it under a documented handling sequence. Keep dispensing events and ply observations separate from finished-sheet quantity.
03
Recount uncertain findings and reconcile any difference against sample identity, terminology and case conversion. Request the appropriate additional inspection instead of generalizing beyond the examined units.
04
Record the accepted quantity wording, observed scope and open conditions. Link any content or configuration change to artwork, order units and the responsible master-data review.

DIRECT ANSWERS

Questions buyers ask before moving forward.

01Is counting one pack enough to accept a shipment?+

It records that pack only. Agree a suitable inspection scope with the buyer or inspection provider when lot acceptance matters. This worksheet supplies no universal sample size or statistical acceptance rule.

02Should two plies be counted as two sheets?+

Keep ply construction separate from the finished-sheet quantity in the approved specification. If the documents use unclear units, obtain a written definition before comparison or release.

03Can a sheet-count change keep the same identifier?+

Have the responsible identifier owner review the applicable declared-content and packaging rules. Document the decision for the actual trade item; do not decide identity from an unchanged box design alone.

SOURCES & LIMITS

Trace the question and the verification.

The worksheets are buyer-defined observation and approval tools, not standardized laboratory tests or VELUPLY production results. External documentation describes the named supplier product or published standard only; it does not establish VELUPLY specifications or compatibility.

01
Kleenex official FAQ: quantity, dimensions and ply
Primary product documentation · accessed 2026-10-13
02
GS1 GTIN Management Standard
Standards verification · accessed 2026-10-13