- Use and delivery route
- Record dining table, beverage counter, self-service station, takeaway assembly or another actual use. Describe who takes or places the napkin and whether cutlery is included. Avoid using restaurant as the only brief: several zones within one venue may need different formats and stock handling.
- Format and presentation
- Specify the intended loose, folded, interfold or preassembled route, folded and unfolded dimensions where relevant, ply and visible presentation. Keep naming and drawings connected to the sample. A dinner or dispenser label is a useful category, but it does not establish every dimension or service requirement.
- Installed equipment
- If a dispenser is used, record the actual brand, model and documented refill requirements. Tork identifies an N4 tabletop dispensing system, while GP PRO separates service and tabletop categories. These examples support asking distinct format questions; they do not prove that a proposed VELUPLY napkin fits the installed equipment.
- Handling and replenishment
- Record how packs are opened, where stock is staged and who replenishes the service zone. Note any agreed trial observations about access or preparation. Do not promise less handling from a format name alone; the actual workflow may move work from the guest area into preparation.
- Order unit and packaging
- Define napkins per pack, packs per case, order unit, intended quantity and any zone allocation. Identify whether printed and neutral versions require separate lines. Keep quantity estimates distinguishable from observed demand and supplier-confirmed pack configuration; this guide supplies neither consumption benchmarks nor minimum orders.